Customer Reviews

Lee Ann, you truly are The Exception to the Rule! I can't tell you how very grateful I am for EVERYTHING you've done for me over the past year or more. I don't know what i would have done without you! I not only think of you as my realtor, but a wonderful friend. I hope we can stay in touch

We never realized what a task it was to build a home! Fortunately we had you to guide us through the process. You were there every step of the way with great advice and guidance. We appreciate everything you done and all the time you spent with us. Thank you again Karen & Len

"...Lee Ann was excellent. She was very attentive to our needs and helped us through a very difficult situation." "Highly recommended. She is a fabulous marketer."

We have bought and sold 6 homes over the last 30 years and she is by far the most professional realtor around.

Lee Ann was great to work with. She has been our realtor for past home purchases. She really gave us great advice on staging, pricing, etc. to maximize the sale price of our home. It definitely paid off. We have already recommended her to several of our friends. The showings only last a couple of days and we had multiple contracts. It was a quick process thanks to Lee Ann

"I've purchased and sold numerous houses. Lee Ann Ruby was the best realtor I've ever had. She was extremely patient with my husband and I going back and forth on what we wanted. It was a tough market but Lee Ann hung in there with us. Never pushing us, always doing what we asked. She was very knowledgeable, and was always a phone call away. We highly, highly recommend Lee Ann Ruby!" CM & NA

Thanks is hardly enough to say to you for all you have done for us while selling our home. You are a terrific real estate agent. Thank you for everything. [Note: I listed and sold this home while the seller's where in Florida for the winter. Even the move was handled while they were away.]

I just want to thank you again for all that you have done for us to find us our perfect home! We are so excited! You were not kidding when you told us you deliver a high level of customer service, because in our eyes- you blow everyone in Richmond out of the water!!! The offer will always stand if you need us to do anything to promote your business. You were on top of every single little detail and that means an awful lot to a working mom! We're sold and have already recommended you to many of our friends who are considering putting their houses on the market. We will continue to insist to everyone that you are the best!

"I wanted to take a moment to recognize Lee Ann Ruby's outstanding customer service and expertise. My husband and I have bought and/or sold real estate with Lee Ann 3 times in the past 2 years and she consistently exceeds my expectations." "...She handled all the details from recommendations for staging the house to upgrades, to working with contractors for inspections and repairs. And of course her marketing plan covered every avenue under the sun - with just the right selling price and marketing messages to position our house to sell." "...She offered options and solutions for purchasing and selling negotiations. She clearly articulated the risks and benefits, to allow us to make informed, unbiased decisions."

"...Lee Ann is wonderful! I would recommend her to all my friends and family. Lee Ann was reassuring and patient the entire time. Just what a 1st-time homebuyer needs. "

"Lee Ann was an amazing agent. She went well above the call of duty and made the ultimate transaction a very positive experience even in a difficult market. We would highly recommend Lee Ann to anyone needing an understanding, thorough and high competent realtor. She is an asset to your company and profession."

"Lee Ann Ruby exemplified honesty, integrity, tenacity, kindness and all of the positive attributes that hope to find in an agent. She was the model of efficiency, diligence and perseverance." "...We're very high on Lee Ann! She's got marketing flair, helpful insight, connections and a keen sense for how to best serve her clients."

"Thank you so much for helping me find my perfect home! You made my 1st time buying a home easy and enjoyable."

"We appreciate all that you do for us. You are truly the exception to the rule. Thank you for letting us experience the difference"